Return policy You have the right to return the article to MRS IBIZA within 14 days after taking delivery of the article.
If you want to return the procuct you have to send an email to firstname.lastname@example.org. Email us the order number and indicate the specific article you want to return. You receive a return form by email that you have to include with your return package.
Return articles will only be accepted if it is sent in the original (not washed), undamaged wrapping also the labels are still attached to the merchandise.
The shipping costs of the returned merchandise are for your own cost.
If the return instructions have been followed accurately, we will reimburse for the returned article(s) within 14 days after receiving it. Excluding the costs for return postage.
We hold the right not to accept returned packages where the postage costs have not or not been completely paid for.
Returns outside the Netherlands can take up to 21 working days to get back to us. Please retain a proof of postage until MRS IBIZA have confirmed that your refund has been processed.